Viator Reviews

Shuttle itself was fine and the driver was great! Better signage or instructions would help to find checking desk at airport. My biggest gripe is that we were not given the option to forgoe the lei getting even after asking about the high price. Then we saw others on the same shuttle who did not have to pay $40 extra for leis.

Really good well paced tour with lots of yummy treats and stops at nature spots.

Great time! Personal attention was given and safety for all! Thank you!

The helicopter ride itself was fantastic — great views of Niagara Falls, pleasant staff, safety precautions. Would do it again. But in booking, Viator said the only trips were at 9 am and 1 pm; in fact the helicopter tours every 15 minutes and clearly accepted walk-ins. I was nervous about missing my 1 pm schedule, when clearly there was no need to be “on time.”

The VIP tour was awesome. thanks to our guide Thomas,kudos to his knowledge. Totally relax trip for us.

The trolly ride through Santa Barbara and surrounding areas was great! The trolly was comfortable and the driver was polite and knowledgeable. We saw several points of interest and were able to get off the trolly and explore at one spot.

A fun afternoon of stories and drinking

Terrible be le experience.
I booked a couple of bikes to ride with son in Central Park. Viator announces the experience as if the bikes were in Central Park. When I realized that I would have to actually drive the bikes on the streets of New York to community ti the park, I cancelled immediately. That was about one hour after I booked them. Despite the operator nicely agreeing to cancel my booking, Viator refused to refund my payment.

Pleased with process and outcome. Easy to book holidays. Have used Viator many times and always satisfied.

Fabulous - well worth doing. Quality of meal was also superb considering the isolation (recommend the steak).

Day was too long with stop times. Less time is needed at Carmel By The Sea and on Monterey as there is little to do but shop or eat. The tour bus had a broken toilet and the tour guide needed to offer more of the history and interesting facts of the sites. He was clear to remind everyone to stay quiet while he was talking as it was in his opinion not polite. He even commented when someone was talking on a phone that he would have to try to ignore this.
He seemed very concerned about garbage disposal and came down the aisles several times to check. This experience was pricey but unfortunately for my group and the others around us we were disappointed. I will not recommend this to tour to anyone. Very sorry.

Generally this is a good and reliable company.

Good. The bus was on time. Smooth driving. Knowledgeable staff. No waiting for entry to the Windsor Castle. Returned on time

Enjoyed tour very much. Our tour guides Steve was very knowledgeable and enthusiastic.

We were seat 5-6 and had to almost hang over someone’s shoulder so we could see the strip .. wife said don’t worry on the way back we will be able to see out the right side .. nope ! The whole way back the seats 1-4 were able to see the strip perfect while we didn’t get to see much